Welcome to Qualified University! We are so excited to introduce the official learning path for our sales rep users:
Agentic Marketing for Sales Reps Certification Path
This certification is designed to give you all the skills you need to partner with your AI SDR agent, connect with buyers on your website and in their inbox, and ultimately generate more pipeline. This article is your complete guide to the certification path and all the courses it includes.
The Agentic Marketing for Sales Reps certification path
This is the complete, 6-part learning path that will take you from a brand-new user to a certified rep. It includes all the courses listed below plus the final certification exam.
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Who it's for: All sales reps (SDRs, BDRs, and AEs) who use Qualified to live chat with website visitors and book meetings.
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What you'll learn: How to partner with your AI SDR agent, configure your account, use live chat and pouncing, handle email handoffs, and book meetings.
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Total time: ~1 hour
Enroll in the Full Certification Path
Courses in this learning path
This certification path is composed of 5 courses and a final exam. You can enroll in the full path (using the button above) or take any of the courses individually as you need them.
1. Course: An Introduction to Agentic Marketing for Sales Reps
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What it is: A short, strategic introduction to the "why" behind agentic marketing. This course introduces your new AI SDR agent teammate and explains how it will help you focus on booking more meetings.
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Time: ~10 mins
2. Course: Getting Started with Your Qualified Account
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What it is: A complete video guide to your essential first-time setup. This course covers connecting your profile, calendar, notifications, and navigating the platform for the first time.
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Time: ~15 mins
3. Course: A Rep's Guide to Live Chat & Pouncing
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What it is: This is your complete playbook for engaging visitors in real-time. You'll learn best practices, how to handle inbound chats, how to pounce, and how to use your AI Copilot.
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Time: ~15 mins
4. Course: Engaging Prospects with AI SDR Emails
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What it is: This course teaches you the two primary ways your AI SDR agent will help you in the inbox. You'll learn the best practices for taking over a warm email handoff to convert it into a meeting.
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Time: ~10 mins
5. Course: Booking More Meetings with Qualified
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What it is: Your complete guide to scheduling. This course covers every way to book a meeting, including in a live chat, sharing your meeting links, and using the Live Booker for VIPs.
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Time: ~10 mins
The Agentic Marketing for Sales Reps Exam
This is the final 25-question exam to earn your certification. You do not have to complete the courses to take the exam.
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Who it's for: Any rep who has completed the learning path, or experienced reps who want to "test-out" and earn their certification immediately.
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Note: We highly recommend completing the courses first, as they cover everything you'll be tested on. The exam is "open book."
Standalone courses
This is our growing library of short, standalone courses for reps who may not need the full certification path, such as "Meetings-only" users.
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Course: Sharing Your Meeting Links & Pages
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What it is: Make it easy for prospects to book with you. This quick course shows you how to find, create, and share your personal meeting links and landing pages for email signatures and direct follow-ups.
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Time: ~5 mins
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