🔑 Quick Access Note: The Qualified University experience, including the Community, Courses, and Knowledge Base, is designed exclusively for Qualified customers. To get the full, personalized experience and access all content, please Log In using your Qualified credentials by clicking the button in the upper right corner.
Welcome to Qualified University! This platform is your central resource for learning, connecting, and mastering the Qualified Agentic Marketing Platform.
The Knowledge Base
The Knowledge Base is your official documentation and the first place to look for technical answers, definitions, and "how-to" guides. Use the search bar for quick answers!
| Knowledge Base Section | Focus | What You'll Find |
| Getting Started for Sales Reps | Getting Started for Admins | Basic setup and initial configuration. | Set-up guides, overviews, account settings, and configurations. |
| Piper the AI SDR Agent | Deep dives into our AI SDR agent's capabilities and configuration. | Customization settings, feedback and scoring systems, and campaign set up instructions. |
| Agentic Marketing Platform | Core functionality and feature configuration. | Experience routing, targeting logic, dashboard reporting, and visitor segments. |
| Integrations and API | Connecting Qualified to your tech stack. | Guides for popular CRM integrations (Salesforce, HubSpot), and API documentation. |
The Qualified Community is where you connect with fellow users and experts to share experiences and get input.
| Community Board | Purpose | Example Posts |
| Tips and Tricks | To gather strategic advice and best practices on implementation and optimization. | “How do other customers handle employee PTO in routing calculations?” |
| Ask the Team | For technical support questions not covered in the Knowledge Base. | “I'm encountering an error when saving my routing rule configuration.” |
| Qualified Announcements | Product Announcements | Our place to post Qualified announcements about upcoming news, features, and more. | This board can only be posted to by Qualified employees, but it’s a great place to keep an eye out for new information! |
| FAQ Fridays | Common questions and simple guides for major elements of the Qualified platform | Got a question? Find a related FAQ Fridays post and sound off in the comments! |
- Subscribe to Content: Find the "Subscribe" button on any board page to receive notifications for new topics.
- Your Profile: Click your avatar to update your bio, see your badges, track your progress through our User Rank system.
Our structured courses and professional certifications are designed to help you cement your knowledge, validate your expertise, and advance your career.
- Learning Paths: Follow curated learning tracks to build foundational knowledge step-by-step.
- Featured Certifications:
- Agentic Marketing Expert: Validate your comprehensive ability to design and optimize strategies on the Qualified platform.
- Agentic Marketing for Sales Reps: Certify your skills in leveraging the platform to accelerate sales cycles.
Pro Tip: Our featured certifications come with a shareable certificate to post on LinkedIn!
Events Calendar
Don't miss a chance to learn directly from experts and meet the community! Our Events Calendar is your guide to all live and virtual learning opportunities.
- Virtual Events: Deep dives into new features and strategic use cases.
- Customer Masterclasses: Exclusive sessions focusing on advanced optimization tactics.
- Office Hours: Connect directly with Qualified Success Architects and other experts.
- Industry Events: Find out which panels, conversations, and sessions Qualified is participating in near you to connect in person.
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