Big news if you want your AI SDR agent to feel unmistakably yours: you can now build a fully custom video persona for her, right inside Agent Studio. Upload a single static photo, and the platform does the rest, turning it into a fully animated agent that moves, speaks, and expresses emotion like an actual conversation partner.
Here's why this is worth paying attention to: customers running multimodal video conversations are already seeing a 35% increase in website conversations and a 24% increase in meetings booked. A custom avatar is what makes those conversations feel like they're coming from your team specifically instead of a generic AI face, and first impressions carry a lot of weight once a visitor is looking at a live video persona. Custom voices are rolling out this fall too, so the personalization here is only getting deeper.
This is available today for customers on an Agentic Marketing Plan using PiperX video mode. Reach out to your Success Architect to check availability for your org.
📚 Full how-to: Creating custom avatars
Now we want to see what you built. Drop a screenshot or a quick clip of your custom Piper in the comments, and tell us: did you go with a human persona or something more like a mascot, and how has it changed the way visitors respond to her?
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