Privacy policy disclosures in Qualified

Your privacy policy helps visitors feel at ease about how you protect their personal information. Qualified displays a customizable privacy disclosure that tells visitors how their data is used and links to your full privacy policy.

Customizing the privacy policy disclosure

Privacy disclosures are configured per theme, at Settings → Organization → Themes. Themes are tied to domains, so each domain can show its own disclosure. Meeting links always use the disclosure from your default theme.

Each theme has two disclosures:

• Messenger: appears at the bottom of the multi-modal messenger and the classic messenger. One messenger disclosure covers both.
• Meetings & forms: appears in the meeting booker and in Form Offers, before the visitor enters their email address. Other offer types don’t show a disclosure.

Use markdown syntax to link the disclosure to a page containing your full policy. The disclosure is a required field, so a theme can’t be saved without one. As part of initial setup, configure both disclosures so that every visitor who engages with Qualified sees one.

The character limit is 250 characters by default. If you require more than 250 characters for your privacy policy disclosure, contact your Qualified Success Architect.

Privacy policy disclosures in other languages

Qualified’s default configuration is in English, and Qualified is available in a number of other languages as well.

Each privacy policy disclosure can be configured separately for any of the languages Qualified supports. Once this configuration is set, experiences in non-English languages will use the configured privacy policy disclosure for the corresponding language. If a matching privacy policy disclosure does not exist for an experience’s language, the English disclosure will be used by default.

Qualified doesn’t translate privacy disclosures, either automatically or through your QSA, so add the disclosure text for each language you need.